Warranty Claim Form

Customer Details

Installation Address(Required)

Purchase Details

DD slash MM slash YYYY

Installation Details

DD slash MM slash YYYY

Product Details

Product Model Number(Required)
Installed with a Remote control?(Required)
Installed with an isolation switch?(Required)
An isolation switch will normally be installed on the wall resembling a light switch

Documents

Max. file size: 50 MB.
Max. file size: 50 MB.
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Max. file size: 50 MB.

    Terms

    I, the Customer, hereby acknowledge that I have read and agree with the Martec Pty Ltd warranty statement and the conditions found within regarding the warranty service and its limitations. I, the Customer, acknowledge that Martec Pty Ltd reserves the right to charge me, labor and material cost of any replacement parts or products if required, in addition to the costs associated with shipping these parts to my location should the reported fault not be an actual manufacturing fault or malfunction. This will be assessed on a case-by-case basis by the authorised Martec Service Agent dispatched to my premises. The current minimum charge will be $190+GST. I, the Customer, acknowledge that I will be liable for this charge should the authorised Martec Service Agent determine this to be the case. Failure to pay warranty recovery charges issued by Martec Pty Ltd will result in the termination of any remaining warranty, in addition to possible debt collection procedures. I do hereby certify that I have read and comply with the aforementioned warranty conditions and agree to the conditions of this warranty claim.
    Terms(Required)